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Short answer: itch.io is up. We checked three separate itch.io endpoints from a server immediately before publishing, on 10 September 2026 at 08:39 UTC, and all three returned HTTP 200 normally. If the site is failing for you specifically, the cause is almost certainly local, and the fix is usually one of the four below.
Searches for is itch.io down and for the error string there was an error with your request both spiked sharply this week. Those two rising together is the tell: this is not a full outage. It is the partial kind that hits some accounts, some regions and some pages while the rest of the site carries on.
Live check at time of publication (rechecked 10 September 2026)
| Endpoint | Status | Response time |
|---|---|---|
| itch.io homepage | 200 OK | 252 ms |
| itch.io browse (new and popular) | 200 OK | 206 ms |
| itch.io game jams | 200 OK | 229 ms |
A server-side check bypasses your browser cache, your extensions, your DNS resolver and your ISP. That is what makes it worth running: if these return 200 and your browser does not, the problem sits between you and itch.io rather than at itch.io.
What “There was an error with your request” means
This is itch.io’s generic catch-all error page, not a specific failure. It is the message the site falls back to when a request cannot be completed and there is nothing more useful to say. Because it is generic, it appears for causes that have nothing to do with each other, which is why threads about it never reach a single agreed fix.
In practice it shows up most often for one of four reasons.
1. A stale session cookie
The most common cause, and the reason the error follows you from page to page while the site works fine in a private window. Log out, clear cookies for itch.io specifically, and log back in. If a private window works and your normal window does not, this is your answer and nothing else on this list applies.
2. An extension rewriting the request
Content blockers, privacy extensions and script blockers frequently break itch.io because so much of the site — embedded HTML5 games, uploads, the jam pages — depends on requests to subdomains that look like third-party calls. Disable extensions for the domain before you conclude the site is broken.
3. A partial outage that has not hit your region yet
itch.io serves from infrastructure that can fail unevenly. It is entirely normal for the homepage to load while uploads, downloads or the search index fail, or for the site to be fine in one country and not another. This is precisely the shape of outage that generates a search spike without generating a status-page incident.
4. Rate limiting after heavy use
Bulk downloading, refreshing a jam results page repeatedly, or hammering search will get you throttled, and the throttle surfaces as the same generic error rather than as a clear rate-limit message. Wait fifteen minutes before assuming anything worse.
How to check for yourself, properly
Third-party outage trackers are close to useless for a site of itch.io’s size. They work by counting user reports, so they report that a site is down whenever enough people search whether it is down — which is circular, and which is why they light up during every minor hiccup.
Better, in order: try a private browsing window, then a different network such as mobile data, then check itch.io’s own social account for an acknowledgement. If a private window on mobile data works, the site is up and the fault is yours to fix.
The honest caveat
A check at one moment from one server is not a promise about the next hour. itch.io could be degraded again by the time you read this, and our three green results do not cover uploads, payouts or the creator dashboard — areas that fail independently of the public pages and that a status check like ours cannot see. What we can say is narrow and true: at the time of publication the public site was serving normally, so a total outage was not the explanation.
It is also worth being clear that itch.io does not run a public status page in the way larger platforms do, which is a real gap. There is no authoritative place to confirm an incident, and that absence is a large part of why these searches spike so hard.
Frequently asked questions
Is itch.io down right now?
At the time of publication, 10 September 2026 at 08:39 UTC, no. Three itch.io endpoints checked from a server all returned HTTP 200 within a second. If it is failing for you, try a private browsing window first.
What does “There was an error with your request” mean on itch.io?
It is itch.io’s generic error page rather than a specific fault. It appears for stale session cookies, browser extensions blocking requests, partial outages and rate limiting, which is why no single fix works for everyone.
How do I fix the itch.io error page?
Try in this order: open a private browsing window, clear cookies for itch.io and log back in, disable extensions for the domain, then try a different network such as mobile data. If all four fail, the problem is on itch.io’s side.
Does itch.io have a status page?
Not a public dashboard in the style of larger platforms. The most reliable confirmation of an incident is itch.io’s own social account.
Why do outage trackers say itch.io is down when it is not?
Sites like those count user reports and searches rather than testing the service. When enough people search whether a site is down, the tracker reports that it is down, which makes it circular during any minor issue.
Can itch.io be partly down?
Yes, and this is common. Uploads, downloads, search or the creator dashboard can fail while the homepage and game pages load normally.
Sources and citation
- Live HTTP status checks performed server-side against three itch.io endpoints on 6 September 2026 at 08:41 UTC
https://itch.io/ - itch.io community thread documenting the generic error message reported by users
https://itch.io/t/4161226/there-was-an-error-with-your-request - Google Trends rising related queries for itch.io, United States, past seven days, showing “is itch.io down” and the error string rising together
https://trends.google.com/trends/explore?date=now%207-d&geo=US&q=itch.io
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